Hierarchies 1.4.3
Hierarchy - employees are ranked in layers, one above each other. Each has fewer employees than the one below, in a typical pyramid shape.
- Layers of hierarchy reflect levels of seniority.
- In the past, tall hierarchies suited businesses that wanted to supervise employees very closely, fitting neatly with an autocratic leadership styles.
- Responsibilities are clearly defined and there are opportunities for promotion.
- More layers mean more managers can specialise... but interdepartmental rivalry may reduce efficiency.
- Flat organisations suit businesses that want to encourage flexibility in the workforce.
- Some employees who are given more responsibility become more motivated
- Communication may be easier, faster and more effective
- In a flatter organisation, decision making may be quicker and clearer and reaction to market change may be faster.
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